Delivery, Returns, Refunds & Cancellation Policy

**Free Delivery on orders over £50 offer

Our ‘free UK delivery on order values over £50’ offer is only available to mainland England, Wales and some Scotland delivery postcodes. This offer is not available to trade login customers or postcodes in Northern Ireland, Scottish Highlands, Remote Scottish Mainland, Scottish Islands or any other UK Islands. The postcodes used to define these regions are predetermined by our couriers and we are happy to provide a list of these postcode areas on request.

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Deliveries will generally be made between 7 am and 6 pm Monday to Friday (excluding bank holidays). Deliveries will normally be made within 5 working days from receipt of your paid order subject to availability. Your order may be despatched from multiple locations and therefore arrive as separate deliveries.

Orders are normally sent via road to UK destinations and via airfreight to overseas destinations wherever possible, the price charged for overseas delivery will include delivery to your door with all taxes and duties paid though this cannot be guaranteed for all countries.

Delivery will be made to the address of the registered debit/credit card holder used to place the order or any other delivery address as specified.

We cannot guarantee delivery dates and times as these may be affected by circumstances outside our control. We will do our best to contact you if we are forewarned of delays.

For this reason, we are unable to accept responsibility for lost working time and recommend goods are ordered well in advance of any project start dates.

If we are unable to gain access to the agreed delivery address we will return the goods to our warehouse and make contact with you to re-arrange delivery. Unfortunately in these circumstances, we may have to charge you a further delivery fee.

All goods must be signed for to confirm receipt. If you are unavailable at this time we recommend a responsible adult is available to sign on your behalf.

Delivery Charges

Delivery charges may vary from time to time depending on the destination chosen and prevailing taxes and duties. Because of this, we have to change our standard delivery rates frequently. On this basis, the correct prevailing charge will be calculated and shown at the order processing stage prior to checkout.

Returns, Refunds & Cancellation Policy

Thanks for shopping at Postsaver If you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­ refundable.


We can only cancel your order prior to it being booked for dispatch with our carriers. If you wish to cancel your order please contact us as soon as possible. Once an order is booked for dispatch we cannot cancel your order.

Contact Us

If you have any questions on how to return your item to us, contact us.

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